The following articles set the stage – they introduce the concept of user productivity and explain how customers and users benefit from it.
This group of articles presents new approaches to enhancing user productivity and usability testing.
These articles present topics that SAP's User Productivity group cares for, such as the user-centered development process, accessibility, usability, efficient user interface design, visual design, and customer-centered activities.
Previous Editions: Edition 8 – published November 19, 2004 • see the disclaimer below
This eighth Edition of the SAP Design Guild focuses on user productivity in general, and on SAP's User Productivity group that cares for it, in particular.
The "User Productivity" Edition comprises three sections: The first section is introduced by our leading article featuring an interview with Matthias Vering, Vice President, User Productivity at SAP. He talks on how fresh solution designs help SAP customers' employees work more productively. The leading article is complemented with articles on the notion of a user-friendly enterprise, the cooperation between SAP and its American user group, ASUG, the Contextual Design approach by Karen Holtzblatt and Hugh Beyer, and how increased user productivity helps to reduce total cost of ownership (TCO).
The second section is devoted to the teams within the User Productivity group itself and their main topic areas. This section is introduced by an overview article that briefly presents the teams. Further articles cover the individual teams and their missions. Then there is an article presenting UI First, SAP's new way of placing users at the center of the design process, and another one on SAP's groundbreaking, pattern-based approach to building user interfaces efficiently. The Edition is rounded off with three articles on innovative approaches to user interfaces and usability testing.
This Edition has been published in cooperation with SAP INFO. The SAP Design Guild team would like to say "thank-you" to the editors of both the print and the online versions of the magazine for this fruitful cooperation. We hope that our visitors will find this new Edition interesting and helpful.
Read the leading article More Than Just a Pretty Interface, an interview with Matthias Vering, Vice President, User Productivity at SAP
Disclaimer: Please note that this edition was written by the end of 2004. Therefore, statements in the articles, particularly those regarding SAP's products, product strategy, and organizational structure, may no longer be valid. Particularly, since June 2005 usability activities at SAP are handled by SAP User Experience, a group led by Dan Rosenberg.